User Agreement

Welcome to Reewa (reewa.co.in). By accessing, browsing, or using this website, you agree to comply with and be bound by this User Agreement along with our Privacy Policy and other policies available on the website. If you do not agree with these terms, please do not use the website.

This document is an electronic record in accordance with the provisions of the Information Technology Act, 2000 and applicable rules thereunder.

The terms “User”, “You”, “Your” refer to any person or entity accessing or using the website.


1. Applicability

This User Agreement governs your access and use of the website and the services provided through it. By using the website, you confirm that you have read, understood, and agreed to these terms.


2. Eligibility

To use the services of this website, you must:

  • Be at least 18 years of age
  • Be capable of entering into legally binding contracts under Indian law
  • Provide accurate and complete information during registration or purchase

We reserve the right to suspend or terminate accounts that provide false information.


3. Account Registration

To access certain services, you may need to create an account.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities conducted under your account
  • Updating your contact details if they change

Reewa will not be responsible for any unauthorized use of your account.


4. Products and Services

Reewa offers industrial tools, measuring instruments, and related products sourced from manufacturers, distributors, or suppliers.

Product information such as:

  • specifications
  • images
  • pricing

is provided for reference purposes and may change without prior notice.


5. Orders and Acceptance

Placing an order on the website constitutes an offer to purchase the product.

Reewa reserves the right to:

  • accept or reject any order
  • cancel orders due to pricing errors
  • cancel orders due to product unavailability
  • cancel suspicious or fraudulent orders

If an order is cancelled after payment, the amount will be refunded.


6. Pricing and Payment

All prices displayed on the website are subject to change without notice.

Prices may be exclusive of applicable taxes such as GST unless stated otherwise.

Payments may be made using the payment methods available on the website.


7. Shipping and Delivery

Delivery timelines provided on the website are estimates.

Reewa shall not be responsible for delays caused by:

  • courier partners
  • supplier delays
  • natural disasters or unforeseen circumstances

Risk of loss or damage passes to the customer upon delivery.


8. Returns and Refunds

Returns may be accepted under the following circumstances:

  • damaged product received
  • incorrect product delivered
  • manufacturing defect

Return requests must be raised within [3 days] of delivery.

Products must be unused and returned in original packaging.

Refunds will be processed after inspection and approval.


9. Intellectual Property

All content on this website including:

  • logos
  • images
  • text
  • design

is the intellectual property of Reewa or its licensors and may not be copied or reproduced without permission.


10. User Conduct

Users agree not to:

  • upload false or misleading information
  • attempt unauthorized access to the website
  • distribute malicious software or harmful content
  • violate any applicable laws while using the website

Violation may result in termination of access.


11. Limitation of Liability

Reewa shall not be liable for any indirect, incidental, or consequential damages arising from:

  • use of the website
  • inability to use the website
  • product defects or misuse

Our liability shall not exceed the value of the product purchased.


12. Third-Party Products

Some products sold on this website may belong to third-party brands or manufacturers. Reewa acts as a reseller and does not manufacture these products.

Any warranty provided shall be subject to the manufacturer’s warranty policy.


13. Modification of Terms

Reewa reserves the right to update or modify this User Agreement at any time without prior notice.

Continued use of the website constitutes acceptance of the updated terms.


14. Governing Law

This User Agreement shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in Pune, Maharashtra.


15. Contact Information

For any queries regarding this User Agreement, please contact:

Email: rushikesh@reewa.co.in
Website: reewa.co.in